Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online casinos should be enjoyed as a form of entertainment only. Gambling should never be seen as a way to earn money, pay bills, or solve financial problems. Always gamble with money you can afford to lose, and remember that the house always has a mathematical advantage. Set strict limits and stick to them.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to participate in online casino gaming in New Zealand. If you are under the legal age, please do not access or use any online casino services. Parents and guardians should monitor online activity to prevent underage gambling.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you experience any of the following, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Spending more time and money on gambling than intended
- Hiding gambling activities from family or friends
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, school, family, or personal responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Unsuccessful attempts to cut back or stop gambling
- Experiencing anxiety, irritability, or mood changes when not gambling
- Lying about the amount of time or money spent gambling
- Continuing to gamble despite financial, legal, or relationship problems
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit over a specified period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose in a session or time period
- Session Time Limits: Set automatic reminders or cut-off times for gaming sessions
- Reality Checks: Pop-up notifications during play reminding you of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing casino services
- Account Closure: Request permanent closure of your gaming account
Take advantage of these tools and use them proactively to protect yourself and your finances.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
New Zealand Resources:
- Problem Gambling Foundation (NZ) – Free helpline: 0800 664 262 | www.pgf.nz
- Gamblers Anonymous (NZ) – Support meetings and peer assistance | www.gamblersanonymous.org.nz
- Department of Internal Affairs (DIA) – Gambling Commission & Harm Prevention Resources | www.dia.govt.nz
International Resources:
- GamCare (UK) – Counselling and support services | www.gamcare.org.uk
- GamStop (UK) – National self-exclusion scheme | www.gamstop.co.uk
- Gambling Help Online (Australia) – Free counselling and information | www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – Prevention and treatment resources | www.responsiblegambling.org
- National Council on Problem Gambling (USA) – Helpline and support services | www.ncpgambling.org
Need Help? Reach Out Today
If you're experiencing gambling-related problems, seeking help is a sign of strength, not weakness. You are not alone, and support is available. Contact the Problem Gambling Foundation or a counselor immediately:
Problem Gambling Foundation (NZ): 0800 664 262
Whether you need advice, counselling, or support groups, these organizations are here to help you regain control and build a healthier relationship with gambling.